Tips and strategies for getting good customer service from your local car dealer when you have a problem.
A reader wrote in to inquire about a problem he has with his Nissan 350z. This might be helpful to the rest of you as well since it has to do with the airbag malfunction light and lemon laws. Reader question: I bought a Nissan 350z in November 2008 and after 2-3 weeks of driving […]
Here’s a question that was recently sent to us: I lease a 2006 Toyota Camry and recently the driver side window made a really loud noise when I rolled it down, and then I wasn’t able to roll it back up. I paid the dealership $150 for them to look at it and tell me […]
Most people in the world have only a vague concept of how the mechanical components in their vehicle actually function. Ask someone to explain how their engine really works, or what happens when the transmission is “shifted,” and you’ll get a blank stare. Let me say right now that while I believe everyone should have […]
You’ve just exited your local mall and you’re confidently walking towards your car when you notice something isn’t right — the paint is SCRATCHED! You look around, hoping to see the culprit, vainly wishing they were still around so you could vent your rage. Then, you walk up to the scratch hoping it will “rub-off”. […]
If you have a problem with your vehicle, and if it’s just outside the terms of your factory warranty, you might still be able to get your car repaired for free. Read our post and then ask your dealer about after-warranty-assistance.
If you’ve ever considered buying a late-model German luxury car, make sure you do your homework first. Recently we had the opportunity to see what happens when a 2000 Audi A6 has a power steering failure… Our little Audi developed a power steering leak at one of the seals. This type of repair can be […]