New Car Warranty Basics

on Jan 19 in Warranties tagged , by Jason

New car warranty basicsNew cars come with three kinds of warranties:

  1. Bumper to bumper. Covers defects on almost everything on the car, usually for at least three years or 36,000 miles.
  2. Power-train coverage. Simply put, a power train warranty covers everything that makes the car “go”. While some manufacturers only warranty their power train for three years or 36,000 miles, most are now covering their power trains five years or 60,000 miles. These are often included on certified used cars as well.
  3. Federally mandated warranties. Certain parts of the emission system, as well as the airbags and safety belts in the car.

Here’s what is covered under these warranties:

Imperfections and Damage (but only when brand new) – If your brand new vehicle has a rip in the seat, a tear in the head liner, if a piece of fabric is discolored, or if a body panel is improperly painted and doesn’t look right, these are all covered under the warranty. However, there is a caveat – you must get these things noticed and documented before you take delivery of your new car. Before you leave the dealership with your new car, inspect it very carefully so you can catch all these things. If you bring the car back to the dealership after a few days with a torn seat or a scratch, the dealer may not warranty these problems.

Adjustments – If there’s something on the car that isn’t quite right, or that isn’t done to your satisfaction, that’s usually considered an “adjustment”. These things may not affect the functionality of the car. For example, let’s say the front grill sticks out a little on the left side, or maybe the radio doesn’t seem perfectly centered in the dash. These things are covered under warranty, but usually only for the first year or the first 12,000 miles.

Defects – Anything that doesn’t work the way it’s supposed to is covered under warranty.

What’s not covered?

Damage – Damage isn’t covered under warranty - that’s what your car insurance is for.

Wear and Tear – Damage or problems that result from normal wear and tear are not covered. For instance, if the knob on your radio falls off, if a door handle breaks, or if there’s an interior piece that wears out or that gets scuffed, they may not be covered under your factory warranty.

As always, take your time when buying a new car. Do your new car research, get multiple new car financing quotes, and feel free to contact us with your questions.

Comments

  1. richard pilgrim

    Mar 14th, 2009

    on warrantys do you have to go to dealer for simple things like oil changes etc.

  2. Jason

    Mar 14th, 2009

    Richard - No sir. You don’t need to have your regular maintenance completed at any particular place as part of your warranty. However, you DO have to maintain records. Every oil change, every tire rotation, etc., you should keep the bill. This is one of the advantages of doing all your service at the same place. If you need a copy of an old bill for a warranty claim, they can go find it in their files for you if you’re a long-time customer.

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